Century Group Help Desk
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Knowledge base
General
New Employees
3
Taking a Screenshot
Accounts
Vacation Best Practices
Document Management
7
Document Management Policy
File Naming Conventions Introduction
File Naming Conventions: Part 1- Title
File Naming Conventions: Part 2 - Subject/Keywords
File Naming Conventions: Part 3 - Document Type
View all 7
Electronic & Digital Signatures
4
Electronic & Digital Signatures Overview
Fill and Sign (electronic signatures) for Adobe Acrobat
DocuSign
Digital Signatures with Adobe Acrobat
Office Printers
3
Sending Fax through Email
Secure Printing to Xerox Printers
Installing printers using Xerox Smart Start
Editing PDFs
2
Accessing Fillable PDF’s on MyCentury.ca & MyBria.ca
Edit PDFs from Google Drive on iPad
Computer Setup
3
Activating Multiple Monitors
Rearranging computer monitors
How to connect to the Internet - WiFi & Wired
Accounts and Passwords
9
How do I change my Google account password?
Setting an out of office or vacation auto-reply
Adding a Google account to an Android device
Finding your WiFi Password
Setting up Multi-Factor Authentication (MFA) with Google Prompt
View all 9
Office Network
2
I can't connect to the internet
Century Group wireless access.
Jostle
3
Changing Jostle passwords for users with corporate email addresses (ending @centurygroup.ca, @briacommunities.ca, @tsawwasseninn.com)
Jostle Android App - Getting Started
Changing Jostle passwords for users with personal email addresses (eg: @gmail.com, @hotmail.com, @live.ca, @shaw.ca, @telus.net)
Software and Systems
Gmail
7
Removing a header when printing from Gmail
Archiving VS deleting in Gmail
Your Email Signature
Search operators you can use with Gmail
Canned Responses
View all 7
Google Drive
14
Accessing Google Drive
Searching in Drive
Sharing in Google Drive
Managing Permissions in Google Drive
Viewing Version History in Google Drive
View all 14
Google Meet
6
Google Meet - Starting a Meeting
Google Meet - Present your Screen
Google Meet - Closed Captioning and Recording a Meeting
Google Jamboard - Starting a Jam
Google Meet - Instructions for External Parties
View all 6
Google Chat
6
How to Launch Google Chat
Install the Google Chat standalone app
Google Chat: Create or Join a Room
Google Chat: Room vs Group Messages
Google Chat: Sending Messages
View all 6
Procore
8
Procore: Key Resources
Getting Started with Procore
5-Minute Overview of Procore
Foundational Training Material on Procore’s Website
Procore: The Word On The Site
View all 8
Google Features and Apps
15
Host a meeting with Google Meet
Set an email rule or filter
Google Meet: Join a meeting
Share a Google Doc with someone outside Century Group
Schedule a Google Meet video meeting in Calendar
View all 15
Google Calendar
7
Google Calendar - Availability and Privacy
Checking Meeting Attendee Availability
Google Calendar - Out of Office
How to access and book resource calendars (room and equipment bookings)
Google Calendar - Adding meeting rooms
View all 7
Web Browsers
7
Set a default home page on Internet Explorer, Google Chrome, Firefox, and Safari
Approved Chrome Extensions
How to view and add bookmarks
Set Google as Default for Mail and Calendar Links
How to create a Desktop Shortcut for a Website
View all 7
Yardi
3
Accessing YardiOne
Payscan QR Code for iOS and Android
Maintenance QR Code for iOS and Android
Dayforce
8
Accessing Dayforce
How to Install and Sign into the Ceridian Dayforce App
Enrolling a supervisor in the Dayforce time clock
Enrolling an employee in the Dayforce time clock
Testing fingerprint enrollment in the Dayforce time clock
View all 8
Concur
6
How to sign in to Concur for Web
How to sign in to the Concur app for iOS
How to use Concur for expense reporting
Getting Started with Concur
How to verify email address in Concur
View all 6
Hardware and Equipment
Meeting Rooms
5
Civic Meeting Room Instructions
How to Present Wirelessly with Airtame
Anvil Meeting Room Display iPads
How to start an Owl meeting in Google Hangouts
How to start an Owl meeting in Google Meet
Phones
Office Phones
11
Yealink phones - Setting up voicemail for the first time
Yealink phones - Checking voicemail
Yealink phones - Placing a call
Yealink phones - Placing a call on hold
Yealink phones - Making a conference call
View all 11
Cell Phones
15
How to request a roaming package for travel
How to request accessories for your device
How to request a new or replacement device
Setting up voicemail on iPhone
Adding a personal Hotmail or Outlook.com account to your iPhone or iPad
View all 15
Softphones
1
How to Use Bria Softphone
Bria
How To...
8
How To: Troubleshooting Fingerprint Scanner
Unifi Video Cameras Instructions and Troubleshooting
Bria iAlert Guide
Troubleshooting Guide for Intercoms
Daily Slideshows Cheat Sheet/FAQ
View all 8
Hospitality
Civic Hotel
6
Accessing Opera from Edge
Hotel Floor Switch Troubleshooting
Hallway TV Troubleshooting Guide
Civic Hotel - Wired Network Instructions
Booking a Conference Call for Guests
View all 6
IS Documentation
GAM Documentation
0