Century Group Help Desk

Note: It’s best to do this using the handset (not speakerphone) Press MESSAGE button, then key in your passcode when prompted (default is 1234). Press ...

From office: Press MESSAGE button, then key in your passcode when prompted. From elsewhere:  Dial your direct number, and press * once your voicemail mess...

Local calls can be made simply by dialing your 10 digit number. No need to dial 9. Calls to other extensions can be made simply by dialing the 4 digit ext...

Press the HOLD soft button to place a call on hold. Press RESUME soft button to remove from hold.

While in a call, hit the CONFERENCE soft button and then dial the number you wish to add. Hit CONFERENCE to merge to calls.  NOTE: These instructions...

While in a call, press the TRAN button, then when prompted dial the desired number or extension (note: you must add 1 at end of four digit extension) you ...

To transfer a call directly to another user's voicemail box, press the TRAN button followed by * extension 1 For example, to transfer to extension 382...

Sometimes we receive calls from unwanted numbers. These calls most often are computerized sales pitches and fax tones. To block these numbers, use the...

Warning: This platform will be discontinued. To host a conference, please use Google Meet. Century Group has two conference bridge channels available, 1 an...

Forwarding calls from your landline to your mobile device is useful when you'll be out of the office, and don't want to miss out on calls.  To n...